Returns & Exchanges

At Flow Perfumes, we want you to find your signature scent with complete confidence. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened and unused products.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization and prepaid shipping label.

2

Secure the Fragrance

Carefully pack the perfume in its original, unopened packaging and place it inside a sturdy shipping box to prevent damage during transit.

3

Ship the Parcel

Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.

4

Receive Your Refund

Once our quality control team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing